RGI Main Partner of It's All Banking and Insurance 2018
"Tomorrow's Customer Journey" will be the subject RGI is going to talk about.
Recent market studies show that chatbots will be used by 80% of companies by 2020. Moreover, a recent survey by Celent found that more than a third of consumers prefer to use smart technologies rather than interacting with their Insurer and one in five consumers is interested in testing these new tools.
In this scenario that is in continuous transformation, RGI will be the main partner of It’s all banking and Insurance 2018, the first edition conference to exchange ideas about the recent developments in IT and Processing, between the banking and the insurance sector.
On this occasion, Elena Monti, RGI's Marketing-Communication manager, is going to talk about Tomorrow's Customer Journey. The presentation will be about the recent developments in the predictive models’ field - chatbot - how to propose the best insurance product using data already held by the Companies and how to to meet consumers’ need.
These predictive models link many factors that allow risk assesment, determining the final users’ choice.
The 2018 Edition It’s all banking and insurance, which will take place at NH Milan Congress Centre – Assago on Thursday 10 May, is going to host important speakers and over 500 participants from the banking, insurance, fintech, financial and broker sectors.